Learn about our policies and procedures to protect your Social Security number
iCardee.com protects your Social Security Number. Our policies and procedures:
- Protect the confidentiality of Social Security numbers;
- Prohibit the unlawful disclosure of Social Security numbers; and
- Limit access to Social Security numbers to employees or others with legitimate business purposes.
These safeguards apply to all Social Security numbers collected through any channel or retained in any way by iCardee in connection with customer, employee or other relationships. Individuals applying for or obtaining a product or service from us to be used primarily for personal, family or household purposes may obtain more information by reviewing iCardee’s Privacy and Opt Out Notice
When you contact us:
- When you initiate contact with iCardee, we’ll verify your identity before sharing account information or performing transactions on your behalf.
- Our agents, whether over the phone or through email or text message, may ask you to verify information we have on file or ask other questions to confirm your identity.
- Our agents will not ask you over the phone to provide your online password. if you are asked this question then you should decline to provide the information.
When we contact you:
- We may contact you by email with offers or to provide account information. If you’re ever in doubt about a communication instance, forward any suspicious emails to abuse@icardee.com.
- Our Fraud department may contact you if we detect unexpected activity on your account. Fraud agents will require verification of your identity prior to discussing your account.
- We may contact you via text to confirm an attempted charge (to prevent fraud), but we will never ask you to confirm or verify your personal information in an unsolicited text message.
- If you ever suspect the party contacting you is not iCardee.com, please tell the caller that you would prefer to contact iCardee.com directly and call back using the contact numbers on our site.
- We’ll never ask you over the phone to provide your online password.
How We Protect You
- Social Security Number Protections. Safeguards are in place to protect your information. We prohibit the unlawful disclosure of your Social Security number and restrict access to your Social Security number except when required for authorized business purposes.
- Security Checks. iCardee.com uses several security features to help protect your accounts from unauthorized access. You may be asked to provide additional verification of your identity if we detect changes in your online sign-on related to your device, location, or other factors, or you are attempting an online transaction that requires added security. The protection of your account and identity is important to us and we continue to strive to enhance our security to protect you against fraudsters.
- Best Practices. Safeguard your online banking credentials, including username and password, by keeping them private and secure. Make sure your password is complex, making it difficult to guess, and create distinct sign-in credentials that are different than those used for social networking or other online accounts.
- Check for our Secure Site. Look for our “https” or a lock symbol next to the site’s URL. In some browsers, the address bar will also turn green. This indicates it’s an encrypted, safe connection.
- Stay Safe on Public Wi-Fi. Public Wi-Fi is just that—public. Don’t access personal accounts on unsecured Wi-Fi networks and pass on making any purchases until you have a private connection to help prevent fraud. When using public or shared computers (like in a library), be aware of your surroundings, including people who could look at your computer screen. Do not select the “remember me” feature for your username and password.
- Beware of Malware. Malware is malicious software that is intended to damage or disable computers and computer systems. Your computer can potentially be infected when you open an attachment, click on a pop-up ad, or download a game, song, screensaver, or other application. Only download programs and files from legitimate sources. It is not uncommon for malware to be embedded within an otherwise legitimate program or file when advertised for free through file sharing or other sources not endorsed by the original manufacturer.
- Stay Up to Date. Fraudsters use social media to target you for your personal information. Never share personal, banking, or password information on these platforms.
- Be Vigilant on Social Media.
- Let iCardee.com Know. Report any suspicious emails, phone calls, text messages, or social media communications claiming to be from iCardee.com to abuse@icardee.com.com.
How You Can Protect Yourself
External Resources
- Add yourself to the national Do-Not-Call registry at donotcall.gov or call 1-888-382-1222.
- Opt out of receiving preapproved credit offers by calling 1-888-5-OPT-OUT and remove your name from direct mail lists by visiting dmachoice.org.
- Check out the FBI’s list of common fraud schemes.
- Learn more about online fraud schemes and how to protect yourself at Stay Safe Online.
- Learn more about identity theft by visiting the Federal Trade Commission’s (FTC) site.
At least once a year, it is good to check your credit report for inaccuracies. You can contact or request a report from any of the bureaus listed below.
Equifax
P.O. Box 740241
Atlanta, GA 30374-0241
1-800-997-2493
Experian
P.O. Box 2104
Allen, TX 75013-2104
1-800-311-4769
TransUnion
P.O. Box 1000
Chester, PA 19022
1-800-888-4213